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Note for Elden Ring Volume III orders in Canada:
Most Elden Ring Volume III orders have already been shipped and delivered, with the remaining orders expected to ship this week. Thank you for your patience!
(last updated 6th Nov 2024)

Before submitting a support inquiry:
If you have not received your E-Mail with a tracking link (check spam folder), please use this page to find your tracking number: https://www.future-press.com/track-your-order/
– The shipping provider is GLS or DHL in EU / UPS for USA / Canadapost for Canada / Delivery Group for UK)

Please check our FAQ page if you haven’t already, as most questions are answered there.

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Important Note

You will receive an email confirmation of this ticket. To upload pictures of your damaged book / packaging, go to your e-mail after submitting this ticket and simply click on "reply". Then you'll be able to send us pictures.

Important Note

Have you already checked your spam folder for your missing order confirmation?

Important Note

Have you checked the Track-Your-Order page to find your order?

Restock / Reprint

If this book is not available in your country, the warehouse is out of stock for this region. At the moment we do not plan on reprinting it. You might try your luck at your local book store / gaming shop / online shop. If things should change, newsletter subscribers are the first ones to hear about it. Thank you for your understanding.

Restock / Reprint

If this book is not available in your country, the warehouse is out of stock for this region. At the moment we do not plan on reprinting it. You might try your luck at your local book store / gaming shop / online shop. If things should change, newsletter subscribers are the first ones to hear about it. Thank you for your understanding.

Restock / Reprint

If this book is not available in your country, the warehouse is out of stock for this region. At the moment we do not plan on reprinting it. You might try your luck at your local book store / gaming shop / online shop. If things should change, newsletter subscribers are the first ones to hear about it. Thank you for your understanding.

Restock / Reprint

If this book is not available in your country, the warehouse is out of stock for this region. At the moment we do not plan on reprinting it. You might try your luck at your local book store / gaming shop / online shop. If things should change, newsletter subscribers are the first ones to hear about it. Thank you for your understanding.